Dear Readers, Conflict is an unavoidable Part of Life. Some of us have Goals that are in Opposition. But Conflict, no matter what its form- from the disposition of a slab of pie to the distribution of a Million Dollars- will often arise even if both sides are in agreement on what they want.
Here’s an example where both parties want the same thing but the conflict is over how to get it (or the means).
Near the end of a football game, the home team has moved down the field, only 2 yards away from the Goal Line. During a time out the quarterback urges that they go for the touchdown.
The coach is insistent that they try for a field goal. Both have the same goal- to win the game.
The disagreement is over the means, or the approach.
Whatever the nature of the conflict between people or groups, it is valuable to figure out why and how the disagreement developed. Basically, the first step in gaining the cooperation of the other side is to recognize where both of you are positioned on the issues.
Just where do you agree and where do you differ? Next, try to analyze how the variance of viewpoint came about.
If these differences can be plotted, and their cause diagnosed, it is easier to hiring the parties together in a collaborative Win-Win Negotiation.
In general, the reason we are at odds on an issue may step from 3 Areas of difference:
- Experience
- Information
- Role
These 3 Areas we will discuss in Next Parts.
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“3 Areas of Difference”
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