Winning at all Costs: Soviet Style | Emotional Tactics ( Part 2 )

Good Day Readers, In Part 2 We will continue to discuss about the Emotional tactics used by Soviets.
So, We were talking about being emotional and Tears, so if Tears are effective, whether spontaneous or staged, so is anger.
Here’s a hypothetical situation: You and I are negotiating. We spent the morning in your office discussing a software program for my company’s computers. You’re anxious to sell me your services. Just as we are about to discuss cost, you glance at your watch and say, “Why don’t we break for Lunch? There’s a swanky place around the corner where they know me, so we won’t need a reservation.
Ushered to your usual table, we glance at expensive entrées on the menu, then order drinks and food. Sipping my martini, I ask you, “Tell me – what were you thinking of charging for this software program?
You Answer, “Well, to be frank with you, Herb, I was thinking about $240, 000.
I explode. I become apoplectic. Raising my voice, I exclaim, “What are you trying to pull? Are you crazy? An astronomical $240,000? What do you think I am?
Embarrassed, since everyone’s staring at us, you cover your lips and murmur, “Shhhh!
I raise my voice another decibel. “You really must be out of your mind! That’s highway robbery!
You now feel like crawling under the table, for many diners in the establishment know you, though they don’t know me. The maitre d’ is staring at you not knowing what to do. Even our waiter with the flaming shashlik sword hesitates to approach us. 
He’s afraid he might get hurt. You know in your gut that onlookers are asking themselves, “What did he say to provoke that guy? Was he trying to cheat him?
I’ve publicly intimidated you Soviet-style, with feigned outrage. Should you ever talk to me again, it is not likely to be in public place. But if you do, it is fairly certain you will expect to get much less than the $240,000.
Oddly enough, silence, which is much easier to carry out, can be just as effective as tears, anger, and aggression.
Of all these emotional ploys this is the one that has the greatest impact on me. My wife and I have been happily married for 22 years, but when we have dispute her top tactic is always silence- withdrawal or, as I call it, abstinence.
You must understand my vulnerability because I am away from home so much. Assume that I return from a 2 week Trip overseas, craving love and affection. Anxiously, I enter house. “Hello, hello, I’m Home, Honey! Where is everybody?
Silence.
After waiting for a response, I try again. “Hey, it’s me. I’m here. Anybody home?
Silence
Finally, after what seems like an interminable delay, my wife appears. She seems very reserved and indifferent to my arrival. Nevertheless, I rush up to her and announce, “Honey, it’s me! I’m home!
Silence.
What’s the matter honey? Anybody sick? Anybody die? What’s wrong?
Silence.
Her face is expressionless and she’s looking right through me. What am I thinking? “Oh, oh, she knows something I don’t know. I know what I’ll do. I’ll confess.” Now what if I confess to the wrong thing? I’ll go from one problem to two problems very quickly.
When you give someone the silent treatment you often force the other person to talk, if only out of discomfort. They inadvertently give you information you might otherwise not receive. Consequently, there is a favorable shift in the Balance of Power.
There are many other Emotional Tactics that are often in Evidence. Laughter is one. If you decide not to discuss anything seriously; if you choose to change the subject; or if you elect to put someone down, a burst of derisive laughter is as devastating as the swish of a samurai sword.
Supposing you are holding a garage sale and I stop by on a weekend to examine your merchandise. You have an old sled upon which there is a handwritten piece of paper that says, “ Rare Antique- Make an Offer.
Since Citizen Kane was my all-time favorite movie, I want to make this “Rosebud” mine. As you Approach I blurt out, “I’ll give you $7 for the sled.
For some reason unknown to me, you suddenly burst out laughing. What am I thinking? “What;s so funny? … Maybe the zipper on my pants is open? … Gee, I didn’t mean to start so low for a Genuine Rare Antique!” One would have to be very secure about their appearance and knowledge of old sleds not to raise their offer if they really wanted this object.
Walking out is another Emotional Gambit. Especially if it’s unexpected, a precipitous withdrawal may startle and embarrass the side left behind. It raises additional issues and problems and creates uncertainty about the future.
Well Readers, This Point we are discussing has so much to discuss about and we will continue this in detail for better understanding .

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Winning at all Costs: Soviet Style | Emotional Tactics ( Part 3 )

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